Step-by-step template
- • Outline each branch in the AI script writer.
- • Choose warm or professional voices for every prompt.
- • Export MP3 files and upload them to your PBX or VoIP platform.
Phone Tree Script Template
Plan your IVR call flow, automatically generate the copy, then convert each step into a polished audio prompt.
Example call flow
- Main greeting: “Thanks for calling Softiya. Press 1 for sales, 2 for support, or 3 for billing.”
- Sales branch: “To speak with a product specialist, press 1. For partnership inquiries, press 2.”
- Support branch: “Existing clients press 1, new clients press 2. For system status updates press 3.”
- Fallback: “Stay on the line and we’ll route you to the next available representative.”
Works with
RingCentral, 8x8, Dialpad, Twilio Flex, Aircall, Talkdesk, and any system that accepts audio uploads.
Phone tree FAQ
Can I duplicate scripts for multiple locations?
Yes. Save your text in TextToHear and update location names or numbers before regenerating audio.
Do you support multilingual flows?
Absolutely—create English, Spanish, or any supported language branch within the same menu.
What audio format should I choose?
Most systems accept MP3; use WAV for providers that require PCM. Generate both inside TextToHear.